Privacy policy

Speaking Email FAQ | Home | All FAQs

Q: What do you do with my data?

Why do you need my email address?
We use your email address to create an account and connect to your mail server.

What else will you do with it?
We will use it for marketing such as sending you tips for getting the most out of Speaking Email. You can opt out of these any time by a link in the email footer. We may contact you to assist in your usage.

Will you share my email address?
We won't share your email address with any external party unless required by law.

What other personal information do you need?
Apart from your name and email address, we don't need any other personal information.

Will you read my email?
We do not look through your personal emails or do any data mining of emails. All email is stored in an encrypted database within the Speaking Email app on your phone. For IMAP providers your email may be cached on our servers for performance. 

Dedicated connection
For your security, Speaking Email makes a secure encrypted connection directly to your mail server. We do not read email already on your phone. This connection cannot be accessed by other apps.

Passwords
Microsoft and Google accounts support OAUTH authentication. This is a very secure method which means your password is sent directly to the mail provider only once during your initial connection, and then only tokens are used. For other providers we use encrypted IMAP connections and store your password encrypted.

Personal information / GDPR
We store your email address and name on our secure cloud server for the purpose of identifying your account, getting in contact if needed and marketing. You can unsubscribe any time from marketing emails. Our cloud is located outside the EU in New Zealand and is subject to New Zealand's privacy laws. We retain your data only as long as necessary and will delete your data if requested.

Analytics and logging

A: To help maintain and improve our app, we have implemented analytics and crash logging. This is a necessary function to provide stable and high performing software. Telemetry data including your IP address are recorded in our secure cloud database.


Privacy policy
We adhere to strict privacy procedures (see our privacy policy at https://speaking.email/privacy).

Enterprise agreements
Please contact us if you wish to discuss individual requirements for data management for your enterprise.

What is Speaking Email?

An app for iPhone and Android that reads your email out loud to you. It intelligently extracts content from emails (minus the signatures, disclaimers and threads). And it lets you action your email - archive, mark-as-read, trash, flag, reply, or forward. It can be completely by voice command, or use the large on-screen buttons or full screen touch gestures.


Who is it for?

People with blindness or visual impairment. People who are busy and run out of time to get through their inbox. People who want to make productive use of time when driving between appointments.


Do you have Apple CarPlay?

See our other product Speaking Email CarPlay.


Find out more