User Guide & Support

This page serves as a central point to guide you on learning how to  use Speaking Email. There are several ways you can learn how to use the app, which you can mix and match to suit your learning style. 

1. Demo Account
You should try the Demo/Tutorial. You might have skipped this when you first installed but you can go through it again. This is under the Support screen. 

2. Spoken Hints
The app tells you how to use it when you encounter a new feature. This occurs as you are going along in the form of spoken hints. If you want to reset the spoken tips if you missed them the first time, you can do this under Support screen too, there is a button "Reset Spoken Hints". 

3. "Help" command
Say "help" any time (at a "listening" prompt or after tapping the microphone) to get context relevant information about the screen you are on and the currently available voice commands. 

4. Cheat Sheet / Quick Commands Reference
Download our cheat sheet to get a full list of all the commands, including dictation commands. Print this out and refer to it while you are learning the commands. This guide is also available in the app, under Support > Quick Commands Reference.

5. Tips by Email
Every couple of days we send you a new tip by email, explaining how to use the app. If you missed the tips we sent by email, or want them all at once, you can download them here

6. FAQs
We have written up answers to many questions asked by users, everything from troubleshooting different email accounts, to how to use dictation, how to change voices, how to undo.... 

7. Guide for Visually Impaired Users

Download our Assistive Technology information pack with instructions for blind users

8. Requesting Support

Support is provided by email (not by phone). If you have a question or find a bug, please email us on or use the feedback option in the app under Support / Feedback.