Email invalid error

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Q: What does it mean, email address not a valid mailbox?

A: When entering your email address and password to connect to an email service, you may get this error message:

Ooops! Email address not a valid mailbox


This means the email address you entered is probably not correct.


  1. You most likely mistyped it.
  2. Otherwise your email account or mailbox may have been suspended by your provider.


Speaking Email attempts to connect to your mail server using IMAP protocol. If an error is returned we then check whether your email address appears to be valid by using an email validation system (SMTP lookup and deliverability test). Only if our test reports that this email address is not a valid mailbox then we show this error.


What is Speaking Email?

An app for iPhone and Android that reads your email out loud to you. It intelligently extracts content from emails (minus the signatures, disclaimers and threads). And it lets you action your email - archive, mark-as-read, trash, flag, reply, or forward. It can be completely by voice command, or use the large on-screen buttons or full screen touch gestures.


Who is it for?

People with blindness or visual impairment. People who are busy and run out of time to get through their inbox. People who want to make productive use of time when driving between appointments.


Do you have Apple CarPlay?

See our other product Speaking Email CarPlay.


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