IMAP mailbox listing error

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Q: How can I solve 'Error reading your mailbox with IMAP'?

A: Speaking Email supports an IMAP account type, and also uses secure IMAP to access most cloud providers (Outlook.com/Hotmail, Yahoo, AOL, iCloud).


This error is shown when your login to the IMAP server was successful but an error was returned when we try to read the contents of the mailbox. This is an unusual situation and may indicate a problem with your mailbox. 


Possible issues:

  • Your mailbox may be busy or be restricting access due to too much activity. Wait a while and try again.
  • Duplicate folders - if you try to access Exchange server via IMAP it will not allow any duplicate folders. These are allowed in Outlook and OWA (Outlook Web Access) so you can use these to find and delete any duplicate folders.
  • No such mailbox, can't access mailbox, or cannot find Inbox.


Try accessing your mailbox using IMAP from another mail client or use Microsoft's Connection Tester


What is Speaking Email?

An app for iPhone and Android that reads your email out loud to you. It intelligently extracts content from emails (minus the signatures, disclaimers and threads). And it lets you action your email - archive, mark-as-read, trash, flag, reply, or forward. It can be completely by voice command, or use the large on-screen buttons or full screen touch gestures.


Who is it for?

People with blindness or visual impairment. People who are busy and run out of time to get through their inbox. People who want to make productive use of time when driving between appointments.


Find out more