Q: Why is it sending from email@example.com
A: Emails sent from Speaking Email may have a 'sender' of firstname.lastname@example.org with 'reply-to' address of your email address.
For accounts using Gmail, Microsoft 365 Direct, or Exchange ActiveSync, all email is sent from your email address via your mail provider using provider-specific protocols (Gmail API, Office 365 API or ActiveSync commands). You will also see all sent emails appearing in your Sent Items folder.
For all other account types, we send using SMTP, the standard internet protocol for sending email.
Some mail servers will allow third party apps such as Speaking Email to send email, but others do not allow this. So we send email using our own mail server.
We have found sending from our own mail server using our own address email@example.com (rather than asking your mail server to send on your behalf) generally provides better sender authority, as we can digitally sign mail using DKIM and provide authority using SPF. This makes it less likely to be marked as spam, but depending on your mail system and content of your email, this is not a guarantee. We are improving our sending deliverablity all the time, and you can help us by sending us examples of any emails that have been incorrectly marked as spam - see this FAQ to find out how.
Update May 2023: Yahoo and AOL now allow us to send via their mail servers, so the sender will be your email address.
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